Four Points by Sheraton Auckland

During COVID-19 period, I noticed that every shop, every hotel have hand sanitizer. In Auckland, Four Points hotel is the first place that I saw automatic hand sanitizer 😅.

This was taken during my NZ trip around mid Feb this year, I quite enjoyed staying at the hotel, it was comfortable and clean. The customer service is quite good.

When they had case of confusion where they issued us a room that is pending servicing, the hotel employee helped us reach the reception who gave us vouchers for free drink while waiting for another room and offered to send our luggage up the room.

Piggy likes the bed 😊

On the last night that we stayed there, we managed to get free upgrade to a very big room that come with bath tub. So if I go Auckland again for leisure trip, I would definitely stay there again, as long as they are still around post Covid 19.

Would rate the hotel 4 star I guess, if there wasn't any error during first check in, will have gave them a better rating but then if there wasn't any issue, it is quite hard to tell how good is their customer service though.

Comments

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